FAQs & Policies

Shipping & Return Policy

Is my order returnable/refundable?

Feeling Press does not offer refunds or returns on any orders.

However, if your order arrives damaged in shipping or there are any other concerns, please send an email to jenna@feelingpress.com, and we will work to correct the problem with you.

What do I do if my order doesn't show up?

Send an email to jenna@feelingpress.com, and we can help you get to the root of the problem!

How long does shipping take?

How long does shipping take?

All orders will ship from Brooklyn within 5 business days of purchase.

Feeling Press is a slow-batch greeting card studio! I carefully create the artwork and work in partnership with a US print shop to create a few batches of prints at a time. This approach not only upholds my commitment to quality, but also significantly reduces printed waste. 

What do I do if my order arrives damaged?

We do the absolute best we can to keep art prints labelled and packaged well, but occasionally the postal service bends/damages orders. It's unfortunate, but it happens!

Please email jenna@feelingpress.com with a photo of the damage and your order number, and we will send further details of how to sort it all out! Do not worry — we can help!

Can I cancel my order?

Your order can be cancelled within 24 hours of being placed.

Please email jenna@feelingpress.com with your order number in order to cancel.